RV Rentals Frequently Asked Questions
What do you charge per mile?
Nothing! Our rate are all-inclusive. The rates include unlimited mileage, unlimited use of the generator and we do not charge for standard cleaning or tank elimination upon your return.
Is a deposit required?
Yes, a non-refundable $500 is required to reserve a coach. This amount will go toward your total rental balance.
Do I need extra insurance?
In most cases, yes. Contact your insurance provider and ask if you are covered in a rental RV (over 10,000 lbs). If not, ask for an additional rider or binder for the month. They should offer this additional coverage for little to no extra cost.
What other charges are there?
A 10% Texas rental tax will be added. A Security Deposit is required…for this we place a hold on your credit card for the amount. If the unit is returned with no damage and in the same condition, we will simply release the hold. If above standard cleaning is required, if anyone in your party smoked in the unit or if an undisclosed pet was in the unit extra charges will apply.
How much notice do you need to reserve a coach for me?
Our coaches are reserved on a 1st come 1st served basis on when we receive the completed Reservation Agreement and collect the $500 deposit. We recommend that you make your reservation as soon as your travel dates are confirmed. The more in advance you reserve, the more likely your unit will be available for you.
Do you accept credit cards?
Yes. Visa, Mastercard, American Express and Discover cards are accepted. At this time we can not accept checks or cash.
Do you need a CDL or special license to drive these RV’s? Is there an age requirement?
No. At this time a regular drivers license is all that is required. All drivers must be at least 25 years old and have current insurance.
Do you offer roadside assistance?
Absolutely. You will be taken care of 24/7 while in one of our units. Calls will be answered immediately and response time will vary depending on where you are located, what time/day it is, and what the problem is. In most cases, we can walk you through a question over the phone. For mechanical failures, we will do whatever it takes to get you taken care of.
How many miles per gallon can we expect?
Our units are averaging between 7-10 miles per gallon. If you budget your trip for about 8-9 miles per gallon, you should be OK.
Do you allow pets inside the RV’s?
In most cases, no. However, some of our coaches may allow it depending on the condition and pet type. Please call us to discuss. If a pet is not disclosed to us but allowed in the unit anyway, a fee will be charged to you according to the contract.
Do you allow smoking inside the RV’s?
No smoking is allowed in our units. If smoking does occur, a fee will be charged to you according to the contract.
Can I leave my car in your parking lot while I’m on my trip?
Yes. You may leave your vehicle in our gated, camera-monitored lot while on your trip at no extra charge.
Can you deliver and pick up the RV’s?
In most cases, yes. Delivery charges will apply. Please call us with your particular need.
What is provided inside the coach and what should I bring with me?
Below is a list of provided amenities:
INTERIOR: master bed linens (sheets, comforter, pillow), 2 bath towels, 2 bath hand towels, 2 kitchen dish towels, 2 kitchen wash towels, pot holder, dish scrub brush &/or scrub pads, trash can, paper towels, tissues, hand soap, coffee pot, coffee filters, complimentary coffee, cleaning supplies, trash bags.
EXTERIOR: porch awnings, shore power cable, tank hoses, gloves/paper towels/hand sanitizer at tank station, tire pressure gauge, extra distilled water for batteries, engine oil, coolant, leveling blocks (if applicable).
You should bring with you pots, pans, dishes, glassware, silverware, extra paper towels, linens for front of coach beds, extra towels, drinking water*, food, drinks, ice, flashlights.
*While the coach water is safe to wash and cook with, we recommend not drinking it or making ice with it.
Are one-way trips available?
Most likely. Please contact us to discuss.
Do you show us how everything works on the coach?
Yes. We have a 1-3 hour “Road To Success” coach orientation class with you. We want to make sure you are completely comfortable with every aspect of the coach, from driving it, to tank elimination, to working the slides…before you leave on your trip.
Do your units have satellite TV? Will they work while we are driving?
Most of our units have satellite TV. Some will allow the satellite to work while driving. Others will allow the DVD players to work while driving. Please look at the individual coach details to see what each unit offers.